HubSpot Integration - FormFlow

Enterprise-grade forms, zero code required

Integration Docs

Setup Guide

Connect your FormFlow workspace to HubSpot in under four minutes. This guide walks you through generating API credentials, mapping form fields to HubSpot properties, and activating live sync for your Q3 lead capture campaign.

Log into your HubSpot account and navigate to Settings > Integrations > Marketplace. Search for FormFlow and click "Install." Once authorized, copy the provided OAuth 2.0 client ID and secret. Paste them into FormFlow under Settings > Connections > HubSpot. Enable "Live Sync" and select your default pipeline (e.g., "New Business - 2024"). Test the connection by submitting a dummy entry through your "Contact Us" form. You should see the payload appear in HubSpot's Contacts > Lists > All Contacts within 15 seconds.

Automation Rules

Deal Creation

Automatically generate HubSpot deals and associate them with new contacts when form submissions meet your qualification thresholds. Configure triggers based on dropdown selections, budget ranges, or custom scoring logic.

Contact Generation

When a user submits the "Enterprise Inquiry" form, FormFlow creates a new contact record using the email and full name fields. It automatically assigns the contact to the "Acme Corp" marketing list and tags them with "Source: FormFlow Q3 Campaign". Duplicate detection runs against existing HubSpot records to prevent data fragmentation.

Deal Pipeline Routing

If the submission includes a budget greater than $15,000, FormFlow triggers a deal creation in your "New Business" pipeline. The deal stage defaults to "Discovery," and the deal owner is assigned to Sarah Jenkins (Account Executive). Custom properties like "Preferred Implementation Date" and "Current Tech Stack" sync directly to the deal record.

Support & Diagnostics

Troubleshooting

Resolve common sync delays, property mapping conflicts, and authentication timeouts. Follow these diagnostic steps before opening a support ticket with the FormFlow engineering team.

Authentication Expired: If you see a 401 Unauthorized error in the FormFlow activity log, your OAuth token has likely rotated. Revoke the current connection in HubSpot Settings > Integrations and re-authorize using the updated client credentials. Property Mismatch: HubSpot requires exact property name matching. If "company_size" fails to sync, verify that the property exists in HubSpot with the exact API name "company_size" and is set to accept text or number inputs. Sync Delays: HubSpot enforces a 100 requests/minute API limit for professional accounts. If submissions queue beyond 60 seconds, enable FormFlow's batching mode or upgrade to an Enterprise HubSpot plan.

Open Support Ticket View API Logs